Dear Brice: I just received my replacement candle and it is perfect. Thank you so much for taking care of my problem so quickly. You truly impressed me and I shared this experience with my friends. Your fan,
- Judy 4/13/13
Love, love, love your products, your customer service and your free and fast shipping. I will only buy my candles from you and now I have my entire office converted. We are lighting candles all day long. Makes our day so much more pleasant. I had a lighter that did not work and you replaced it as if you were the Nordstroms of candles. That alone made me a lifelong customer. Thank you for the great work and keep it up. Regards,
- Carrie C. 3/20/13
Michael...Thank you so much....!! I will shop with you again... ;-)
- Marty 3/18/13
Thanks for your great service in keeping me updated with my order. I will certainly do business with you again.
- Kathleen H. 3/14/13
Brice, Wow, that is wonderful…thank you! It is nice to know that customer service is alive and well. This is my favorite scented candle and Archipelago, as well as you folks, will continue to have my business in the future. Regards,
- Susan H. 3/13/13
Wow!!! You guys are great. I just now received a phone call from Candle Delirium explaining about the back order. Thanks so much for taking the time to email/call me. Enjoy the weekend.
- Kathleen H. 3/7/13
I ordered for the first time, and wasn't sure what to order for a gift, and wanted to say thank you and let you know that Michael was wonderful and very helpful!!!!!! will definitely be looking to your company for future gifts! have a great day! Thanks for a superb customer service.
- Lori 1/5/13
Just to let you know that I received my most recent candle order today. I am SOOOO PLEASED ! I know you think that I must have lost my mind but I am such a CANDLE FANATIC (smile) ! Candles have a way of centering me whether it's morning, midday, or night. They create such a tranquil mood, and help to relieve stress for me. The GODIVA candles that I ordered previously, and the ones I recently ordered are just TOO FABULOUS ! I am totally enjoying ALL of the various brands that I have selected. Thank you for your attention to my letter, and for items via your website that offer such a vast array of joy in to my life, and I'm sure in to the lives of so many others. Most often, it's the "little" things that really make us happy.
- Sherrilyn 12/1/12
I just received my Cire Trudon candle and was so pleased to receive another small candle scent to test. Thank you I will be sure to continue ordering my candles from you!
Thanks to Michael, and everyone at Candle Delirium for their assistance, speedy processing, and shipping of my order. Despite the pre-Christmas snow storm delay in the East, the candles arrived safely, each beautifully packaged and marked. Your care, added to my Christmas joy. Even though I am on the other coast, I will be a repeat customer. Total delight to do business with!
- Chris 11/10/12
I had a question about my candle order, which turned into multiple questions. Dani was prompt to respond to my questions and went out of her way to assist me with my questions and requests, with utmost kindness and professionalism. She did a great job and I am confident any future orders will be handled with such friendly competence.
- Sarah 10/19/12
I'm so glad I found your site. It was easy to order, reasonably priced, great shipping rate. You made my life easier. My candles arrived today and I love them. Thank-you.
- Pam 9/5/12
I love your online shop! Such a fabulous selection. Thanks for the wonderful candles and continued great customer service.
- Candice C. 8/14/12
I just received the order....the candle fragrances are wonderful....along with the excellent packaging, the info-inserts and the little matches. I'll be ordering from you again soon....Thanks for a great "shopping" experience.
- Jo Ann W. 7/7/12
Received the candles I ordered. Thank you! You are first class. Your little extra perk of the box of matches makes one smile! I will continue to support your business.
- Pamela O. 6/30/12
Hi there, I do hope you email this to your chairman because you are the ambassadors of goodwill. In my first order with you, I mentioned how I was buying one candle as an experiment but because of $20 price points, didn't want to experiment with more than one choice. I asked if there were any samples to try so that I can choose effectively. As a writer, candles are essential in setting the mood and sparking creativity which is why I"m so particular. Each room has a specific scent and mood. Thymes Frasier Fur for den with roaring fire, Archipelago Havana for kitchen and soups, Archipelago Luna for writing at my desk...Bought Archipelago's Enfluerage in hopes it will be great for writing as well.. You not only responded but sent me a tester candle - a lovely soy candle. I was so touched and so appreciative about these efforts that I want you to know you have a customer for life.. I think it really is true. No act of kindness, however small, is wasted. Thank you for making my day...
-Jill B. 6/12/12
Received my order today. As always, love my candles, and love the service. But wanted to also mention what a great packing job!!! Thanks.
-A. S. 6/2/12
You are the BEST!! Just arrived home to find my wonderful goodies!! That was very generous of you, I love them all, thank you! You made my day --AND...... helped make my house warmer with all the lovely different scents, I can't wait to try them!
- Rebecca 5/22/12
I just received my order and would like to say the fragrances smell so wonderful I thought I died and went to heaven!! Also, thank you so much for honoring the free candle offer that I missed on my previous order some months ago. Again, your service and quality keep me coming back. Thank you so much.
-P. B. 5/10/12
"I am a scent-candle-gypsy for many moons... Having made and purchased from many many places, you need to know that your aromatherapy intervention left brain candles are the bomb! You also provided excellent service to me when sending gift candles to my son & daughter-in law, who are also candle-snots, so to speak thank you and I plan to experiment with others that you offer. Peace out."
-Nancy H. 4/1/12
"Thank you so much for the shipment of Aquiesse replacement boxes, Candle Delirium gift boxes/notes and the wonderful Aquiesse travel candles and the surprise Voluspa Dahlia Orange Bloom candle! Needless to say, I am a very happy girl. It was so kind of you and I look forward to spreading the good word about your delightful offerings at the store website.Thank you!"
"After burning Delerium & Co's Sensual Camellia for a few hours, along with a few of my Blue Period candles, I can say it lives up to its name. Although it can be burned with others, I believe it will be happiest when burned alone, consuming all the attention! This scent brought a singularly exceptional floral note to the woodsy bouquet in my apartment."
-A. P. 2/7/12
Tana - thanks for your help in getting the order to me. I received it at the end of the day Friday, and was able to give the candle to my friend as a gift on Saturday. Thanks for the gift for me that was included. That was very thoughtful and nice... I gave my daughter the other Bamboo to give as a house gift, so I will probably be placing another order soon. Thanks again,
THANK YOU for your help yesterday on the phone Anthony. I got my candles today and they smell SO very good! I can't wait to burn them all!! Thank you also for the Voluspa samples. They smell interesting... I'll have to see how they burn against the others. You and Tana have been extremely helpful and I really appreciate that as well as all the sample scents! I'll talk to you when I order next. Take care,
Anthony, are you the very best business person or online friend I know? Your store, staff, and candles have always been wonderfully helpful and patient with my requests.
-Ann P. 12/10/11